Our spotlight awards
Online webinars
Contact MyFlooringWarranty.com
Online training webinars
Online training webinars

Learn advantages of becoming a certified partnering provider

Our office and training center is located at 920 West Prairie Drive in Sycamore, Illinois. Sycamore is a beautiful city situated in the heartland of north-central Illinois, approximately 30 miles southeast of Rockford and less than one hour from both Chicago O'Hare and Midway International Airports.

Directions from O'Hare International Airport

  1. Start out going NORTHEAST. 0.8 miles.
  2. Merge onto I-190 E toward CHICAGO LOOP. 1.8 miles.
  3. Merge onto I-294 N via EXIT 1C toward MILWAUKEE / I-90 W / ROCKFORD (Portions toll). 0.3 miles.
  4. Merge onto I-90 W / NORTHWEST TOLLWAY toward ROCKFORD (Portions toll). 31.6 miles.
  5. Take the IL-47 exit toward WOODSTOCK. 0.3 miles.
  6. Turn SLIGHT LEFT onto IL-47. 5.3 miles.
  7. Turn RIGHT onto PLANK RD / CR-22. 4.3 miles.
  8. Turn RIGHT onto N MAIN ST / CR-11. less than 0.1 miles.
  9. Turn LEFT onto PLANK RD / CR-38. Continue to follow PLANK RD. 7.6 miles.
  10. PLANK RD becomes PEACE RD. 4.5 miles.
  11. Turn LEFT onto W PRAIRIE DR 0.2 miles.
  12. End at 920 W. Prarie Dr., Sycamore, IL 60178.

Directions from MIdway International Airport

  1. Start out going SOUTH on S CICERO AVE / IL-50 S toward W 59TH ST. 0.2 miles.
  2. Make a U-TURN at W 59TH ST onto IL-50 N / S CICERO AVE. 2.3 miles.
  3. Merge onto I-55 S / STEVENSON EXPY S via the ramp on the LEFT. 9.4 miles.
  4. Merge onto I-294 N via EXIT 277A toward WISCONSIN. 5.7 miles Map.
  5. Merge onto I-88 W / RONALD REAGAN MEMORIAL TOLLWAY toward AURORA (Portions toll). 45.6 miles.
  6. Take the PEACE RD exit toward IL-38. 0.4 miles. Turn RIGHT onto N PEACE RD. 4.8 miles.
  7. Turn RIGHT onto W PRAIRIE DR 0.2 miles.
  8. End at 920 W. Prairie Dr., Sycamore, IL 60178.

Local Hotels

Service ProviderCountry Inn and Suites
1450 Peace Road
Sycamore, IL 60178
(815) 895-8686
Directions from hotel to Providence Inc.

Service ProviderHoliday Inn Express
1935 DeKalb Avenue
Sycamore, IL 60178
(815) 748-7400
Directions from hotel to Providence Inc.


For assistance during normal business hours (8 am to 5 pm CST):
Contact our Customer Care Department at (866) 294-0689

After business hours or on weekends:
Contact Kathy Kinney, Customer Care Specialist, at (815) 901-2440

P.O. Box 527 • DeKalb, Illinois 60115 • Tel (815) 895-9911 • Fax (815) 780-9939 • E-mail ClientCare@MyFlooringWarranty.com

Home Page | For Professional Service Providers | For Flooring Retailers | Training and Support | Contact Us | Disclaimers |

We're a member of these organizations


We proudly support